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NetBackup™ Architecture Overview by Symantec Corporation

December 2008 - (Free Research) The purpose of this document is to provide an overview of the requirements for a basic NetBackup™ architecture to help customers understand which components are required in a data protection solution.

(WHITE PAPER)

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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global

October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.

(WHITE PAPER)

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Hitachi Consulting Sees Its Way to Application Control with Blue Coat by Blue Coat

October 2009 - (Free Research) With two data centers serving 24 offices in the U.S., Europe and India, Hitachi Consulting required a solution that could provide visibility into the applications running on the network while selectively accelerating business critical ones. Read on to learn about the solution they found.

(CASE STUDY)

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Eight Pitfalls to High-Quality Video Conferencing by Blue Coat

October 2009 - (Free Research) According to a recent Nemertes study, a whopping 75% of companies polled indicate they're putting greater emphasis on video conferencing this year. This confirms our ever-growing trend towards the time- and cost-savings of video conferencing. To successfully deploy video conferencing services, avoid these eight common mistakes.

(WHITE PAPER)

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WAN Clustering FAQ podcast by Riverbed Technology, Inc.

October 2009 - (Free Research) Storage networks provide the link between the servers that need data and the storage systems that store that data. Too often, however, storage networks are just considered the connective tissue in the storage environment and are often overlooked when greater performance, scalability or new services are needed.

(PODCAST)

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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint

July 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.

(ANALYST REPORT)

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Visibility and Optimization for Networked Applications by Blue Coat

April 2009 - (Free Research) Critical applications need to move at the speed of business. Blue Coat PacketShaper provides WAN Optimization functionality through a series of modules-- monitoring, shaping and compression. Check out this data sheet for more details.

(DATA SHEET)

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On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite

May 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.

(WHITE PAPER)

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Dell™ Distributed Device Management by Dell, Inc. and Intel

October 2009 - (Free Research) Centrally manage thousands of desktop and laptop PCs – track dispersed assets, dynamically distribute software, manage patches and enforce IT policies via the Internet.

(DATA SHEET)

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Five Golden Rules for Branch Collaboration by Cisco Systems, Inc.

October 2009 - (Free Research) As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration.

(WEBCAST)

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Web Security SaaS: The Next Generation of Web Security by Webroot Software, Inc.

April 2008 - (Free Research) This paper outlines Web security solutions that focus on increasing overall security effectiveness and reducing the burden on IT departments. It describes the challenges facing many SMB environments and identifies critical elements that make for lower-cost and easier-to-manage solutions. The paper highlights Webroot's SaaS security offering.

(WHITE PAPER)

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Vyatta - Open Routing, Firewall, VPN Software by Vyatta Inc.

June 2009 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies.

(TRIAL SOFTWARE)

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Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

(WHITE PAPER)

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Data Deduplication Background - A Technical White Paper by Quantum Corporation

June 2009 - (Free Research) The purpose of data deduplication is to increase the amount of information that can be stored on disk arrays and to increase the effective amount of data that can be transmitted over networks. Read this white paper to learn more about data deduplication as well as Quantum Dxi-Series disk-based backup solutions.

(WHITE PAPER)

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eBook - The Mobile Enterprise: Taking Wireless Networking to the Next Level by SearchMobileComputing

September 2009 - (Free Research) Read this eBook to learn how faster, more robust 802.11n WLANs can help your business offer new mobility services to improve mobility and reduce cost through fixed-mobile convergence. Discover how unified communications applications can exploit wireless mobile connectivity to facilitate workforce collaboration and enhance productivity.

(EBOOK)

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How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge

May 2009 - (Free Research) It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.

(WHITE PAPER)

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Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.

(WHITE PAPER)

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Qos: What Is It? Why Do We Need It? by Global Knowledge

December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.

(WHITE PAPER)

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Managing SharePoint in an Enterprise Environment by Global Knowledge

October 2008 - (Free Research) Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.

(WHITE PAPER)

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Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge

March 2007 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff.

(WHITE PAPER)

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The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge

July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.

(WHITE PAPER)

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SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration by SearchWinIT

September 2008 - (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.

(EZINE)

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A Manager's Guide to Wireless Hotspots: How to Take Advantage of Them While Protecting the Security of Your Corporate Network by Motorola, Inc.

May 2007 - (Free Research) This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own.

(WHITE PAPER)

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Wireless Broadband Solutions -- The Right Technology for Service Providers by Motorola, Inc.

August 2009 - (Free Research) In this webinar, Ray Savage presents Motorola wireless broadband solutions designed especially for service providers. Specifically, Ray covers Motorola's Point to Multi-Point (PMP) solutions. These solutions will be compared with competing, unsynchronized technologies. Watch this webinar to learn more.

(WEBCAST)

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IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP

IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.

(SOFTWARE PRODUCT)

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