Insurance
REGISTER| SIGN IN| HELP| HOME
Browse
Project Tools
About Us
For Vendors
Search by:   
Search
  Advanced Search >    Search within results  

e
Browse Directory>   Business Solutions>  Customer Service>  Customer Service (General)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 25 of 85 | Next Page
Too many results? Filter by:
Winning the War for Talent in the High-tech Industry by SAP AG
January 23, 2009 - (Free Research) Human capital management (HCM) is becoming a priority for high-tech senior executives. The workforce is not only a source of competitive differentiation, but also the key to accomplishing a number of strategic goals such as product and service innovation and process improvements. This SAP Executive Insight addresses key questions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions by SAP AG
January 23, 2009 - (Free Research) To avoid a 7.96% increase in logistics costs, companies should follow the roadmap of Best in Class companies, which have been able to reduce costs or keep them flat via supply chain transformation.
(BOOK) VIEW ABSTRACT | GO TO

SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG
January 23, 2009 - (Free Research) The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP AG
June 02, 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM without Compromise: A Strategy for Profitable Growth by SAP AG
April 01, 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning Strategies for the Evolving Legal Marketplace by BlackBerry
October 05, 2009 - (Free Research) Law firms have had to develop new strategies to compete and win in a legal market that contains greater uncertainty than any that has come before it. This paper will briefly outline strategies for success in the evolving legal marketplace.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG
September 18, 2008 - (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenge to Achieve Perfect Order Management by SAP AG
January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG
January 23, 2009 - (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG
February 01, 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG
December 01, 2007 - (Free Research) Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP AG
September 17, 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fundamentals of a Successful Managed Services Practice by N-able Technologies
December 01, 2009 - (Free Research) If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse
October 14, 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top Three Myths of Knowledge Management for Customer Service by IntelliResponse
November 18, 2009 - (Free Research) Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High-Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP AG
September 18, 2008 - (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Successful Manufacturing Execution in the Fabless Semiconductor Model by SAP AG
September 17, 2008 - (Free Research) The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in SMB: Exploring Growth Strategies by SAP
November 15, 2007 - (Free Research) This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters
May 31, 2007 - (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters
February 20, 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Seven Major Obstacles on the Road to Managed Services by N-able Technologies
December 01, 2009 - (Free Research) Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd
November 24, 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc.
November 24, 2009 - (Free Research) Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.
November 24, 2009 - (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell by MarketTools, Inc.
August 19, 2009 - (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

1 - 25 of 85 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.


 
The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.
Featured Companies | Get Listed on KnowledgeStorm | About KnowledgeStorm | Help
Solution & Research Index
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25
Insurance is a part of the KnowledgeStorm Network.

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2009 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts