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BlackBerry for Insurance: Handheld Device Trends in the US Insurance Industry by BlackBerry April 2008 - (Free Research) This whitepaper examines the usage of wireless handheld devices in the US with a particular focus on field personnel involved in sales or claims processing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Go Green and Increase Profitability with Virtual Contact Centers by Avaya Inc. June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transaction Perspective: Online Business Transaction Performance by Keynote Systems Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Rapid E-Learning: Maturing Technology Brings Balance and Possibilities by Adobe Systems, Inc. March 2008 - (Free Research) Rapid e-learning tools have become more robust and are no longer considered a simplified tool for small to medium sized businesses. Learn how rapid e-learning can make a significant contribution to the training efforts in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Informal Learning: Extending the Impact of Enterprise Ideas and Information by Adobe Systems, Inc. April 2008 - (Free Research) Forward-thinking organizations are turning to enterprise learning in their quest to be better informed, better skilled, better supported at the point of need, and more competitive in their respective marketplaces. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry September 2008 - (Free Research) This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM March 2008 - (Free Research) This paper explains how to excel at customer service using the best tools for the task. (WHITE PAPER) GO TO WHITE PAPER

From Mobile to SOA: A Guide for Optimized Application Deployment by MapInfo Corporation March 2008 - (Free Research) This white paper provides a guide for enhanced application development and deployment, improving an organization's ability to meet consumer requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlackBerry for Insurance - Solutions for Agents, Brokers and Insurers by BlackBerry August 2008 - (Free Research) Insurance companies struggle to keep up with their customers' demands for real-time business processes. Learn how to change the way you do business with fingertip access to internal systems and customers giving them the service they expect. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Center Waterless Fire Suppression System – Asset Protection by Peripheral Manufacturing. Inc. Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Marcus & Millichap Sharpens Reporting with Business Objects Edge by Business Objects June 2008 - (Free Research) Marcus & Millichap needed to provide its agents and their clients with timely and accurate data on market trends. In this case study learn how Business Objects Edge Premium was their solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

VIPRE Enterprise Antivirus + Antispyware by Sunbelt Software September 2008 - (Free Research) VIPRE Enterprise combines antivirus, antispyware, anti-rootkit and other technologies into a single agent handled through a robust central management console. (DEMO) GO TO DEMO

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fact or Fiction: Debunking the Top 5 Misconceptions about Vulnerability Management by Lumension Security June 2008 - (Free Research) This whitepaper addresses the most common myths perceived about vulnerability management. Understanding the nature of vulnerability management allows organizations to better mitigate risk and strengthen the synergy between IT security and operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

All-in-One Internet Filtering Solution Solves Costly Problems for Easton Bell Sports by Bloxx, Inc. September 2008 - (Free Research) Easton-Bell Sports was growing increasingly concerned about its bandwidth consumption, as well as the time IT staff members were spending removing malware from employees' computers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Endpoint Security: Single agent security delivering total protection by Check Point Software Technologies Ltd. September 2008 - (Free Research) The most vulnerable node in the enterprise network to threats and attacks is the endpoint. This paper examines how an integrated Endpoint Security solution with multiple security layers delivers the highest level of protection at the lowest TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PatchLink Vulnerability Management Solution by Lumension Security April 2008 - (Free Research) Try this free trial download and see how Lumension's vulnerability management solution enables you to minimize the vulnerability window of exposure through automated enterprise vulnerability assessment, remediation, auditing and reporting. (DEMO) VIEW ABSTRACT | GO TO DEMO

Business Value of Compensation Management in the Insurance Industry by CSSI September 2008 - (Free Research) Compensation is a fragmented process fraught with inconsistencies, errors and wasted time for most carriers, Managing General Agents (MGAs), producers and support staff in today's insurance industry value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI Network Server Monitor by GFI Software Ltd. GFI Network Server Monitor is a network monitor that enables administrators to scan the network for failures or irregularities automatically.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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