TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management by Fiserv Insurance Solutions.. Discover the Fiserv Reinsurance solution that has the answer to your business needs. Both of our reinsurance solutions meet the unique requirements of reinsurers and insurance more... >> Discover more offerings from Fiserv Insurance Solutions..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.

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Customer Service (General) | Insurance (Integrated) | Remote Access Technologies | Claims Processing | Insurance Management | SSL VPN | Network Management | Customer Relationship Management (CRM) | Customer Information Management/ Customer Databases | WAN/ LAN Solutions

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Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Tradex Strengthens Its Business with an iTera Solution from IBM and Northdoor by Vision Solutions. May 2008 - (Free Research) Working with IBM Business Partner Northdoor, Tradex implemented a second IBM System i5 platform and selected Echo² software from iTera to create a complete duplicate of the production environment in real time. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Domain Migration Project Saves Thousands for Large Home Improvement Organization by ForensiT Limited (E-mail this company) May 2007 - (Free Research) One of the largest home improvement organizations in the United States was challenged with migrating over 10,000 user workstations from Novell NetWare and NDS to Windows 2003 and Active Directory. InfraScience, a Microsoft Gold Partner, presented and implemented a two-fold solution using ForensiT’s User Profile Wizard that proved to be successful. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Effectively Securing Your Network by CDW Corporation March 2008 - (Free Research) This white paper shows you how to effectively protect your company's network perimeter from threats like spam, malware, bots, viruses and other attacks (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Averting Catastrophe: How Real-Time Location Intelligence Can Mitigate Exposure and Better Manage Risk by Pitney Bowes Group 1 Software April 2008 - (Free Research) What is location intelligence? From an actuary perspective, it's the accessment of risk based on the physical location of real estate. This paper examines how location intelligence links data to precise physical coordinates. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosting at Home: The Pros and Cons by PEER 1 January 2008 - (Free Research) Here we present some of the pros and cons of hosting at home. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online-GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ID3 -- A Complete Insurance Administration Solution by Fiserv Insurance Solutions. ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

BIG-IP Link Controller - WAN Link Traffic Management by F5 Networks (E-mail this company) The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

SSL VPN for Secure Wireless LAN Access by F5 Networks (E-mail this company) November 2007 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key selling points for WLAN solutions and offers an explanation of how SSL VPN can offer similar functionality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management by Fiserv Insurance Solutions. Discover the Fiserv Reinsurance solution that has the answer to your business needs. Both of our reinsurance solutions meet the unique requirements of reinsurers and insurance carriers in the marketplace.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Workers Compensation Management System (WCMS) by Fiserv Insurance Solutions. Fiserv provides this totally integrated iSeries solution that allows users to track all information associated with policies, claims and customers in a seamless environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Regions Financial Corporation Consolidates Electronic Document Delivery and Management with Captaris Products by Captaris February 2008 - (Free Research) Discover how a financial institution overcame the challenges of manual processing and lack of integration after a merger and how they consolidated their fax and document storage products and methods into an integrated document delivery solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile NAC: Protecting Network Security By Protecting Mobile Endpoints by Fiberlink Communications June 2008 - (Free Research) This white paper discusses a new approach to Network Access Control that overcomes both of these shortcomings of conventional NAC products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ForensiT User Profile Wizard: Domain Migration Tool Saves Time & Money by ForensiT Limited (E-mail this company) User Profile Wizard is a workstation migration tool that joins your machine to a domain, & shares your original user profile with your new domain logon so that you can use all your existing data, & keep the same settings that you always had. With User Profile Wizard, you can build a scalable, enterprise solution to migrate thousands of workstations  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Virtual Professional Services: A New Approach to Service Delivery by Citrix Online-GotoAssist May 2008 - (Free Research) This paper discusses about the key parameters of a virtual professional service organization, and also about the current drivers of virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Home Agents by Avaya, Inc June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fiserv Advanced Billing -- Java-Based Insurance Billing by Fiserv Insurance Solutions. Fiserv Advanced Billing allows you to define parameters so the system meets your needs, Set payment plans by account types, Personal / Commercial, states, and maximum policy term.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Experience Demo: XenDesktop by Citrix August 2008 - (Free Research) This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

FirePass SSL VPN Controllers for Secure Remote Access by F5 Networks (E-mail this company) FirePass SSL VPN controllers provide secure access to corporate applications and data using a standard Web browser. FirePass 4100 or 4300 units can be clustered to support large-scale deployments. For high-performance, large-scale clustering, customers can leverage integration with F5's BIG-IP products by offloading SSL termination to BIG-IP.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

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