TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

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MKS Toolkit for Developers v 9.2 by MKS Inc June 2008 - (Free Research) This IT Download, MKS Toolkit for Developers, offers a comprehensive suite of UNIX and Windows utilities, allowing for greater platform and application compatibility, connectivity and interoperability. (DEMO) VIEW ABSTRACT | GO TO DEMO

SpamSentinel for Lotus Notes and Domino by Mayflower Software July 2008 - (Free Research) Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. (DEMO) VIEW ABSTRACT | GO TO DEMO

Symantec Endpoint Protection Trialware Download by Symantec Corporation. June 2008 - (Free Research) Symantec Endpoint Protection 11.0 combines Symantec AntiVirus with advanced threat prevention in a single agent, delivering unmatched defense against malware for laptops, desktops and servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

GFI Web Monitor by GFI Software, Inc. GFI WebMonitor also allows you to monitor user downloads in real-time, letting you block file-types such as mp3s.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Lean & Green - Taming the Data Center Colossus by BlueArc Corp. January 2008 - (Free Research) The corporate data center is a huge power consumer and a substantial contributor to global warming. Download this whitepaper to learn and discover the business benefits of a more eco-friendly data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation. May 2008 - (Free Research) In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Download: Reducing Primary Storage Costs by Storwize March 2008 - (Free Research) Capacity optimization is a practical way to address data growth, thus reducing your storage costs. Explore this presentation download for an outline on the importance of capacity optimization and how it works to simplify management, lower costs… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Appistry EAF Community Edition v3.7 by Sybase iAnywhere March 2008 - (Free Research) With Appistry EAF Community Edition, enterprises can quickly and easily build highly scalable applications in Java, Spring, .NET or C/C++ for extreme transaction processing (XTP), software-as-a-service, SOA and other data- and CPU-intensive applications. (DEMO) VIEW ABSTRACT | GO TO DEMO

Northern Storage Suite V8 by Northern Parklife March 2008 - (Free Research) Northern Storage Suite is a Storage Resource Management solution; a software solution that targets the costs and complexities of managing stored user-generated data (DEMO) VIEW ABSTRACT | GO TO DEMO

Deploying Server Based Computing by Ericom Software May 2008 - (Free Research) This webinar explore the vast benefits of Server Based Computing (SBC) - such as centralized management of IT infrastructure - and how it can help you better manage your IT environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Guide: Effective Desktop Management by Symantec Corporation. June 2008 - (Free Research) This E-Guide, designed for the IT Professional, offers best practice checklists and articles to simplify IT Management—with a definition of desktop management, checklists on patch management, and patch management prioritization as well as asset management. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Progress Enterprise Service Bus v7.6 Workbench Edition by Progress Software July 2008 - (Free Research) The Sonic ESB is robust SOA infrastructure software that integrates large, physically distributed deployments - with complex service orchestration, operational data management, and seamless interoperability with third-party relational data sources… (DEMO) VIEW ABSTRACT | GO TO DEMO

ITIL Version 3 and the IT Service Catalog by newScale (E-mail this company) April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Download Kaseya FREE 30 Day Trial by Kaseya April 2008 - (Free Research) Kaseya Solutions provide IT solution providers and IT administrators a complete view of their environments from a centralized console. Install your own fully functional Kaseya server and begin managing your entire computing infrastructure in minutes. (DEMO) VIEW ABSTRACT | GO TO DEMO

GFI MailEssentials by GFI Software, Inc. GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mainsoft SharePoint Integrator for Lotus Notes by Mainsoft June 2008 - (Free Research) Mainsoft's easy to deploy, client-side plug-in for Lotus Notes 8 provides direct access to Microsoft SharePoint document libraries from within the Lotus Notes user interface. (DEMO) VIEW ABSTRACT | GO TO DEMO

Klocwork Developer for Java (KDJ) by Klocwork. April 2008 - (Free Research) This IT Download, Klocwork Developer for Java, is a development tool that provides automated source code analysis to improve the quality and security of your code. (DEMO) VIEW ABSTRACT | GO TO DEMO

Podcast - The Benefits for Next Gen NAS by Hewlett-Packard Company July 2008 - (Free Research) This Podcast discusses traditional NAS technologies and explains how new, next-generation NAS solutions are making an impact on storage today. Download the Podcast to learn more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Finance, Supply Chain Management System Saves Auto Parts Manufacturer U.S.$750,000 by Microsoft Dynamics. June 2008 - (Free Research) Canadian General-Tower (CGT) is a Canadian auto parts manufacturer that produces vinyl fabric and interior trim products for approximately 85 percent of cars and light trucks produced in North America (VIDEOCAST) GO TO VIDEOCAST

Akamai Electronic Software Delivery Best Practices: Improving Download Completion Rates to Drive Business Success by Akamai Technologies. April 2008 - (Free Research) The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies. Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

Parature's Online Customer Service Software & Solutions by Parature Inc. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.  (ASP) GO TO DETAILED REPORT

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