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Storage Management | Disk-based Backup & Storage/ RAID | Virtualization | Business Intelligence Solutions | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Business Process Management (BPM) | Backup Systems and Services | Disaster Recovery | Claims Processing | Insurance (Integrated)

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Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Averting Catastrophe: How Real-Time Location Intelligence Can Mitigate Exposure and Better Manage Risk by Pitney Bowes Group 1 Software April 2008 - (Free Research) What is location intelligence? From an actuary perspective, it's the accessment of risk based on the physical location of real estate. This paper examines how location intelligence links data to precise physical coordinates. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fiserv Reinsurance Solutions -- Ceded and Assumed Reinsurance Management by Fiserv Insurance Solutions. Discover the Fiserv Reinsurance solution that has the answer to your business needs. Both of our reinsurance solutions meet the unique requirements of reinsurers and insurance carriers in the marketplace.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ID3 -- A Complete Insurance Administration Solution by Fiserv Insurance Solutions. ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Free Cerulli Report - Navigating the Affluent Emerging Marketplace by Advent Software, Inc July 2008 - (Free Research) Investors who comprise the emerging affluent segment of the market are very diverse-in terms of their net worth, risk tolerance, financial goals, and many other areas. To service this area of the financial market some level of segmentation must be used. (ANALYST REPORT) GO TO ANALYST REPORT

Tradex Strengthens Its Business with an iTera Solution from IBM and Northdoor by Vision Solutions. May 2008 - (Free Research) Working with IBM Business Partner Northdoor, Tradex implemented a second IBM System i5 platform and selected Echo² software from iTera to create a complete duplicate of the production environment in real time. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Workers Compensation Management System (WCMS) by Fiserv Insurance Solutions. Fiserv provides this totally integrated iSeries solution that allows users to track all information associated with policies, claims and customers in a seamless environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC's Next Generation Backup and Archival Strategy by Arrow Electronics, Inc. March 2008 - (Free Research) Read this white paper to learn how by combining a range of data protection technologies together can make all aspects of deploying, managing, protecting, recovering and retrieving data more effective than ever before. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Infrastructure Tuning and Advanced Management by Data Center Decisions July 2008 - (Free Research) In this videocast Chris Wolf, Senior Analyst for Burton Group's Data Center Strategies service explores tuning and management concepts of the virtual infrastructure. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Protecting your Virtual Environment: Backup and Storage by Data Center Decisions July 2008 - (Free Research) In this videocast Chris Wolf, Senior Analyst for Burton Group's Data Center Strategies digs through the various methods and technologies including: (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Real-Time Information to Improve Contact Center Performance by Genesys Co. May 2008 - (Free Research) From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Virtual machines invade storage by EMC Partner Organization July 2008 - (Free Research) In this Videocast, Brian Babineau, Senior Analyst with the Enterprise Strategy Group, explains how virtualization is impacting storage environments today. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

ESG: A Phased Approach to Network Access Control (NAC) by Symantec Corporation. July 2008 - (Free Research) Learn how Symantec Network Access Control can provide the secret to NAC success by offering a practical, phased implementation approach and by aligning NAC with business requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving Irrational Data Growth: Leveraging Simple Data Lifecycle Concepts to Take Back Control in IT by Sepaton. July 2008 - (Free Research) This on-demand eSeminar by Enterprise Strategy Group (ESG) will teach you how to eliminate data sprawl while improving data protection and disaster recovery abilities. Learn how to pinpoint areas where you can better manage and control data growth. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast on Green Storage with Nik Simpson, storage analyst for The Burton Group by COPAN Systems. August 2008 - (Free Research) In this expert Podcast, Nik Simpson, analyst with The Burton Group, discusses trends in green storage, distinguishing industry hype from what storage managers are actually doing in the real world. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Veritas Virtual Infrastructure: Enterprise Class Server Virtualization and Advanced Storage Management by Symantec Corporation. July 2008 - (Free Research) Attend this webcast to hear Bob Laliberte from Enterprise Strategy Group discuss the state and future of the server virtualization and storage management market. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Strategy Group - Lab Validation Report: HP XP24000 Enterprise-Class Storage Virtualization for Mission-Critical IT (discusses Thin Provisioning use on externally attached storage devices as well as the SPC-1 performance results on the XP24000) by Hewlett-Packard Company June 2008 - (Free Research) This ESG Lab Validation analysis is focused on verifying thin provisioning of internal and external storage, creating large logical pools of capacity and the improved performance of the XP24000. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Storage Virtualization Roadmap by EMC Partner Organization July 2008 - (Free Research) Implementing and evaluating storage virtualization continues to be high-on-mind for many storage managers. But how did we get to this point in the storage continuum? In this expert Videocast, Steve Duplessie explains by building a virtualization roadmap. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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