TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

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Customer Relationship Management (CRM) | Customer Service (General) | Customer Information Management/ Customer Databases | Insurance (Integrated) | Business Intelligence Solutions | Help Desk and Call Management | Data Security | Contact Center Management | Issue Tracking and Management | Network Management

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VUE Software: Enterprise Incentive Management by CSSI. VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI. VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

PRO The Specialty System -- P&C Insurance Solutions Processing by Fiserv Insurance Solutions. Our longevity demonstrates that we have the right design, the right philosophy and the right system to remain a leading provider of software solutions for years to come.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

BlackBerry for Insurance: Handheld Device Trends in the US Insurance Industry by BlackBerry April 2008 - (Free Research) This whitepaper examines the usage of wireless handheld devices in the US with a particular focus on field personnel involved in sales or claims processing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software. April 2008 - (Free Research) Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market… (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

GFI Network Server Monitor by GFI Software, Inc. GFI Network Server Monitor is a network monitor that enables administrators to scan the network for failures or irregularities automatically.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Workers Compensation Management System (WCMS) by Fiserv Insurance Solutions. Fiserv provides this totally integrated iSeries solution that allows users to track all information associated with policies, claims and customers in a seamless environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EventTracker - Fact Sheet by Prism Microsystems Inc. June 2008 - (Free Research) EventTracker is both highly scalable and cost effective and includes a comprehensive automated compliance solution, EventTracker is quick to implement and despite its advanced functionality is both easy to use and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Marcus & Millichap Sharpens Reporting with Business Objects Edge by Business Objects June 2008 - (Free Research) Marcus & Millichap needed to provide its agents and their clients with timely and accurate data on market trends. In this case study learn how Business Objects Edge Premium was their solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

ID3 -- A Complete Insurance Administration Solution by Fiserv Insurance Solutions. ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax. March 2008 - (Free Research) Equifax built a comprehensive test database parallel to the client’s current system – with the added challenge of a changing operations system and delivered a database solution that exceeded the client’s expectations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Secure Network Gateway by Momentum Systems Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

HelpConnection.NET - .NET Help Desk Solution by Expinion.net The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

DocWise by Viking Software Solutions. DocWise is a sophisticated component-based document management solution. It can store virtually any type of electronic file-Word and Excel documents, scanned images, emails, faxes, XML, ERM reports- as objects with a predefined structure so that they can be retrieved quickly by multiple users.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Veritas NetBackup for Microsoft Exchange Server Solution Guide by Symantec Corporation. February 2008 - (Free Research) Upon completion of reading this paper, the reader should be well positioned to describe available data protection solutions for Microsoft Exchange as provided by NetBackup, the NetBackup for Exchange Server agent, and the NetBackup Snapshot Client. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Symantec Endpoint Protection Trialware Download by Symantec Corporation. June 2008 - (Free Research) Symantec Endpoint Protection 11.0 combines Symantec AntiVirus with advanced threat prevention in a single agent, delivering unmatched defense against malware for laptops, desktops and servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast - Simple Storage for Oracle Database 10g and 11g by Hewlett-Packard Company July 2008 - (Free Research) Attend this podcast with Jeff Day of HP and Stan Gibson of SearchStorage.com to learn how to ease your management burdens while reducing storage expenditures. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eFreedom Annual Statement System by Fiserv Insurance Solutions. Fiserv is using a phased and layered development process to ensure overall project success. Current Annual Statement users and Fiserv regulatory experts worked together to develop a range of features and capabilities that the new solution will include.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Clients in Financial Industry Improve Communication with Network Fax Server by Castelle. August 2008 - (Free Research) From the client rollout and maintenance perspective, ECCT benefits from the FaxPress administrative tools which offer a seamless integration with existing IT systems and convenient ongoing server and user management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc. July 2008 - (Free Research) When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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