InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

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Business Process Management (BPM) | Customer Service (General) | Workflow Automation | Issue Tracking and Management | Defect Tracking | Help Desk and Call Management | WAN/ LAN Solutions | Application Lifecycle Management(ALM) | Testing and Analysis | Debugging

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Blue Coat Solutions for Mobile Acceleration by Blue Coat Systems (Spyware Interceptor) Blue Coat SG Client extends application delivery to mobile users and small branch offices, enabling application acceleration to the desktop. SG Client offers several acceleration and optimization techniques to provide a LAN-like end-user experience for telecommuters, mobile employees and remote third party contractors.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

DocWise by Viking Software Solutions. DocWise is a sophisticated component-based document management solution. It can store virtually any type of electronic file-Word and Excel documents, scanned images, emails, faxes, XML, ERM reports- as objects with a predefined structure so that they can be retrieved quickly by multiple users.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

From Globalization to Technology, the Impact of Emerging Trends on the Consulting Industry by Epicor Software Corporation. July 2008 - (Free Research) Join us for this complimentary educational webcast to learn about emerging trends and the impact they make on the consulting industry. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions. The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

PRO The Specialty System -- P&C Insurance Solutions Processing by Fiserv Insurance Solutions. Our longevity demonstrates that we have the right design, the right philosophy and the right system to remain a leading provider of software solutions for years to come.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Embarcadero® Change Manager™ 4.0 by Embarcadero Technologies, Inc. March 2008 - (Free Research) Embarcadero® Change Manager™ offers database developers and DBAs a complete set of schema, data, and configuration tools to manage the change management lifecycle. (DEMO) VIEW ABSTRACT | GO TO DEMO

Aldon Lifecycle Manager - Software Configuration Management (SCM) by Aldon. The Aldon Suite of application lifecycle management solutions provide IT business process automation, software change management, distribution and deployment, requirements management, regulatory compliance controls and application...  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield. (WHITE PAPER) GO TO WHITE PAPER

WEALTH MANAGER'S TAKE ON OUTSOURCING by WiPro February 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers’ processes, quality standards, cost efficiency and knowledge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMBASSY Key Management Server (EKMS) by Wave Systems EMBASSY Key Management Server (EKMS) is a server software product for secure backup and restoration of protected keys from one TPM-enabled system to another according to security policies defined on the server.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation. ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Offloading Remote Authentication for Servers by F5 Networks (E-mail this company) August 2006 - (Free Research) This paper describes how F5's Advanced Client Authentication module works to protect your application infrastructure while increasing your server capacity by offloading authentication processing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orange County Sheriff’s Department Increases Mobile User Productivity by NetMotion Wireless. June 2008 - (Free Research) Mobility XE solved the numerous challenges that OCSD faced in their wireless deployment and provided a secure VPN tunnel for all data transmitted across the wireless networks. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

On-Demand Support Software by Parature Inc. Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.  (ASP) GO TO DETAILED REPORT

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Engineering Firm Achieves Improved Connectivity and Responsiveness by Nokia. April 2008 - (Free Research) Learn from this podcast the Lotus environment, device-agnostic solution which also raised the level of customer satisfaction. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Secure Network Gateway by Momentum Systems Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

ExtraView Bug Tracker by Extraview Corporation. The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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