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Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
Making The Move: What To Do When You’ve Outgrown QuickBooks by Sage Software Inc.
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October 2007 - (Free Research) This paper is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful accounting solution. Sage believes that after performing all the due diligence and reviewing the 37 ideas suggested in this booklet, you’ll agree that Sage Software provides an ideal, cost-effective next step for your company.
IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Mobile Field Services Best Practices by Astea International Inc.
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November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
How SRM Products Are Changing -- Do You Need One? by APTARE
March 2008 - (Free Research) According to ESG, 70% of storage managers they surveyed have implemented or are strongly considering a SRM product. It is important for you to understand what the future of SRM solutions hold and how you can be ready.
Critical Success Factors for Business Intelligence by Information Builders Inc.
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November 2006 - (Free Research) Join moderator Gary Beach, publisher of CIO Magazine, and Michael Corcoran, Information Builders CCO, for an informative panel discussion on operational business intelligence (BI) and the keys to a successful deployment. They'll speak with technology experts from Pershing LLC and Holland America Lines about their BI projects.
Eight Different Ways of Defining Virtualization by F5 Networks
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November 2007 - (Free Research) Virtualization is not a new concept. But recently, virtualization has become ubiquitous, representing any type of process obfuscation where a process is somehow removed from its physical operating environment. This paper focuses on virtualization as it pertains to the data center, and considerations for attempting any data center virtualization.
SOA Challenges and Solutions by F5 Networks
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November 2007 - (Free Research) Many of the challenges associated with SOA deployments are the same challenges when deploying traditional web-based applications. The key to addressing SOA-related challenges is to identify them as early as possible and include the appropriate solution in the architecture, reducing the possibility of re-architecture being required.
Five Ways ERP Can Help You Implement Lean by Epicor Software Corporation.
February 2008 - (Free Research) Lean is the continuous pursuit of waste elimination. ERP systems are the central nervous system of the organization. Learn how ERP and Lean can be used to support and enable the most important objectives of one another.
Enterprise Engineer 3.5 by McLaren Software.
McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related content; including drawings, correspondence, procedures and specifications...
Meeting the Challenges Affecting Data Replication Performance and Reliability by F5 Networks
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November 2007 - (Free Research) Data replication has become a common process within most enterprise IT departments. The need to protect critical data and ensure continuity of operations drives many to deploy sophisticated replication solutions. This paper explains how a WAN optimization solution can significantly improve data replication performance between remote data centers.
SSL VPN for Secure Wireless LAN Access by F5 Networks
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November 2007 - (Free Research) For most deployment scenarios, an SSL VPN appliance can provide many of the features and benefits of a special purpose WLAN controller for wireless access, but at a much lower cost and with greater flexibility. This paper describes the key selling points for WLAN solutions and offers an explanation of how SSL VPN can offer similar functionality.
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