A Document Management System Is Only as Good as Its Index
by Viking Software Solutions.

Consider the various aspects of document management: Web-based storage vs. in-house servers; simple index vs. advanced taxonomy with metadata; all-in-one systems vs. interfaced open systems; searching time vs. indexing time.

In all of these comparisons one thing emerges as the single most important factor; the validity of the index assigned to the document images. 85% correct isn't adequate, nor is 90%, or even 98%. An index must be 100% correct 100% of the time, or there will be lost images. These losses translate into to wasted time because you will not know that you cannot locate a document until after you have spent hours searching for it.

Think of the time it takes to loca...
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